Help & FAQ
Answers to the most common questions. Still stuck? Email support@avenues.app.
How do I install the app?
Tap “Download for Android” on the home page. Because we’re not on the Play Store, your phone will ask you to allow “install unknown apps” for your browser — Settings → Apps → [browser] → Install unknown apps → Allow. Then open the downloaded file.
Why isn’t The Avenues on the Play Store?
Google Play doesn’t list adult apps. The signed APK on this site is the only official channel. We publish its SHA-256 so you can verify it’s genuine.
How do I sign in?
With your phone number. We send a one-time SMS code. The same account works on both the app and the web portal.
What are coins?
1 coin = $0.10 USD. Buy coins with EcoCash, InnBucks, or a card through Pesepay. Use them for tips, gifts, WhatsApp unlocks, PPV media, and Inner Circle subscriptions.
I lost my phone — how do I recover my account?
Use the recovery codes you saved when you set up the account. Go to “Recover account”, enter your phone number and one unused code.
How do creators get verified?
Creators complete KYC (government ID) which our team reviews before any adult content can be published. Verified creators get a blue tick.
How do withdrawals work?
Creators can withdraw a minimum of 100 coins to EcoCash or bank transfer from the wallet. Payouts are processed by our team.
Is it safe?
Bookings include a panic button and trusted-contact alerts. Phone numbers are auto-filtered in chat until an unlock is purchased. Report any user from their profile.